Question
If the student would like to postpone the course, how far can they postpone?
Answer
They can postpone their course for up to 18 months.
Question
If a student would like to cancel, either before arrival or because they fall ill from the virus during their stay, will they get any refund?
Answer
Current terms and conditions apply regarding refunds, unless a student has actually contracted the virus.
If the student provides us with evidence they have contracted the virus, the following terms and conditions apply:
He/she will be allowed to either cancel or postpone their course with us (subject to classroom and accommodation availability)
Full refund on tuition fees (applicable to all schools in the UK & France)
50% of my.Eurocentres fees will be refunded
Full refund on Exam fees (if applicable)
Full refund on accommodation if notified one week before the intended date of arrival in the destination country i.e. one week before the day the student intended to move into the accommodation
For students already in accommodation, they would need to give one week notice* that they wish to leave their accommodation. They would need to pay for this final week (and would be refunded any accommodation fees they had already paid for subsequent weeks)
*1 week notice is counted from the forthcoming Saturday.
Please note: The accommodation placement fee will NOT be refunded for partner schools.
